At HORECA Lab, we value your privacy and are committed to protecting the personal and business information shared with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with us for business purposes.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. About HORECA Lab

HORECA Lab is a B2B furniture brand based in Jodhpur, Rajasthan, India, specializing in furniture solutions for hotels, restaurants, cafés, resorts, and commercial spaces. Our services are designed exclusively for business and professional clients.

2. Information We Collect

We collect information necessary to provide our services effectively.

a) Business & Contact Information

  • Business name

  • Contact person’s name

  • Email address

  • Phone number

  • Company address

  • GST or business details (if shared)

  • Project or inquiry details

b) Website Usage Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Referring URLs

This data is collected through cookies and analytics tools to improve website performance.

3. How We Use Your Information

We use the collected information for:

  • Responding to inquiries and quotation requests

  • Providing furniture solutions and business proposals

  • Processing orders and coordinating deliveries

  • Business communication and customer support

  • Improving our website, services, and offerings

  • Legal, regulatory, and compliance purposes

4. Sharing of Information

HORECA Lab does not sell or rent your personal or business information.

We may share information only with:

  • Trusted service providers (logistics, website hosting, IT services)

  • Government or legal authorities when required by law

  • Internal teams for operational and service-related purposes

All third parties are required to maintain confidentiality.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from:

  • Unauthorized access

  • Misuse or disclosure

  • Loss or alteration

While we strive to protect your information, no digital transmission is completely secure.

6. Cookies Policy

Our website uses cookies to:

  • Enhance user experience

  • Analyze traffic and performance

  • Understand user behavior

You may choose to disable cookies through your browser settings, though some features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. HORECA Lab is not responsible for the privacy practices or content of such external sites.

8. Data Retention

We retain your information only for as long as necessary:

  • To fulfill business and contractual obligations

  • To comply with legal and regulatory requirements

9. Your Rights

You have the right to:

  • Request access to your information

  • Request correction or deletion of your data

  • Withdraw consent for communication

Requests can be made by contacting us using the details below.

10. Changes to This Privacy Policy

HORECA Lab reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

HORECA Lab
HORECA Lab
Factory 1: 6–8, Behind Basni Police Station, Basni 2nd Phase, Jodhpur
Email: thehorecalab@gmail.com
Phone: +918005968526